Return and Refund Policy to customers.
Consists of but not limited to:
- Cancellation/Refund: cancellation is a scheduled reservation that will be executed at the discretion of the responsible party. A change of mind/ NO SHOW etc. for TWM Inc. service, reservation and scheduling. When canceling your reservation, you must do so within a 72-hour time allocation. By calling TWM Inc., scheduling Department at 1- 888-870-6745. Responsible party does cancel within 72-hour time allocation, all payment(s) (in full minus $15.00 up to $250.00 processing fee) refunded to payee/ responsible party. There will be an e-mail confirmation/reservation code; responsible party will have a 24-hour allocated time from your scheduled pick-up time for all definite cancellation(s), if not canceled with this 24-hour period, responsible party will be considered in default of section K hereby and be charged full payment plus $15 .00 (processing fee). A cancellation will require remitting of the reservation/scheduling process. TWM Inc. without liability reserves the right to cancel service for Acts of God. Such acts in consideration are unforeseen traffic; serve weather conditions
No Show: defined as a person who has made a reservation, booking, or appointment but neither keeps nor cancels it before allocated time recommended.
- Send all correspondence to: TWM Inc.
P.O. Box 852
Parkton, NC 28371-0852